Conflict Resolution Skills

Conflict Resolution Skills

PID003

Rs. 1800

Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict.

Overview

Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions.

 

Course Syllabus

Getting Started

Active Listening Skills

Communication Problems and Skills

Usable Plan

Course Wrap-up

 

Course medium: Online
Delivered By (Company): Elearner.co.in
Resource Required: Internet, Email
Enroll date: Any time
Course Delivery: 3 - 7 Working Days
Support: Multimedia content and assessment